At Shahzad & Sons, we are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not completely happy with your order, we offer a 7-day return and refund policy. Please review the details below:
Eligibility for Returns
- Items must be returned within 7 days of receipt.
- Products must be in unused and original condition, including all packaging, tags, and accessories.
- Proof of purchase (order confirmation or receipt) is required for all returns.
Return Process
- Contact our customer service team at info@shahzadandsons.com, iftikhar@shahzadandsons.com, customercare@shahzadandsons.com within 7 days to initiate the return.
- Once approved, ship the item back to us using a trackable shipping method.
Refunds
- Refunds will be processed to the original payment method within 5-7 business days of receiving the returned item.
- Shipping costs are non-refundable.
Contact Us
If you have any questions or concerns regarding our return and refund policy, please feel free to contact our customer service team. We are here to assist you and ensure your shopping experience with is a positive one. This Return and Refund Policy is subject to change without prior notice. Please refer to our website or contact our customer service for the most up-to-date information.
Thank you for choosing Shahzad & Sons. We appreciate your business!